Effective Date: 10 October 2026

1. Introduction

At Azhagan Shirts, we aim to deliver your favourite shirts and traditional clothing products safely and efficiently.

This Shipping Policy explains how orders are processed, dispatched, delivered, and tracked when purchased through https://azhaganshirts.com/.

2. Order Processing Time

Orders are generally prepared for dispatch within 3–4 business days after successful order confirmation.

Business days exclude Sundays and applicable public holidays. Processing may take longer during festive seasons, promotional sales, high order volumes, or circumstances involving product availability or payment verification.

Order processing time is separate from the courier delivery period.

3. Shipping Destinations

We deliver to serviceable locations within India, subject to courier availability.

Delivery to remote locations, restricted areas, or locations not serviced by our courier partners may not be possible.

If a delivery address is outside our serviceable area, our team may contact you to discuss the available options.

4. Estimated Delivery Time

Delivery timelines depend on the destination, courier partner, and local operating conditions.

Estimated delivery dates, where displayed, are indicative and are not guaranteed unless expressly stated otherwise. Delays may occur due to weather, transportation disruptions, public holidays, operational issues, or other circumstances beyond our reasonable control.

Customers will be informed of significant delivery issues where reasonably possible.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Shipping charges may vary depending on the destination, order value, delivery method, or promotional offer.

Any free-shipping offer will be subject to the eligibility conditions displayed on our website at the time of purchase.

6. Order Tracking

Where tracking information is available, customers may receive a tracking link or consignment number through email, SMS, WhatsApp, or another available communication channel.

Courier tracking information may take some time to update after dispatch.

If you have not received tracking information or if the tracking status has not changed for an unusually long period, please contact our customer support team.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including the recipient's name, house or street details, city, PIN code, and contact number.

If an order cannot be delivered because of an incorrect address or unavailable recipient, additional delivery attempts, return-to-origin charges, or reshipping arrangements may apply where legally permitted.

Please contact us immediately if you notice an error in your shipping details.

8. Delayed, Lost, or Undelivered Orders

If your order is delayed or appears to be lost, contact us with your order number and tracking details.

We will coordinate with the courier partner and review the shipment status. If an order is confirmed lost or remains undelivered, we will work with you to determine an appropriate resolution, including replacement or refund where applicable under our policies and the law.

9. Damaged Packages

If your package arrives visibly damaged, please take photographs of the outer packaging, shipping label, and product before discarding the packaging.

Where possible, report the issue promptly and provide an unboxing video if available. This evidence helps us investigate the issue with our courier partner.

The absence of an unboxing video will not automatically remove any consumer rights available under applicable law.

10. Delivery Confirmation

Courier delivery confirmation, including tracking records or proof of delivery, may be used to investigate delivery-related concerns.

If your tracking status shows “delivered” but you have not received the package, please contact us promptly so that we can investigate.

11. Contact Information

For shipping, tracking, or delivery-related questions, contact:

Azhagan Shirts

Address: 15, Subramaniyapuram, 2nd Main Road, Madurai – 625 011, Tamil Nadu, India

Phone: +91 95003 33435

Email: azhaganshirtssocialmedia@gmail.com

Website: https://azhaganshirts.com/