Privacy Policy

Effective Date: 10 October 2026

1. Introduction

Azhagan Shirts respects your privacy and is committed to protecting the personal information you share when using https://azhaganshirts.com/.

This Privacy Policy explains what information we collect, why we collect it, how it is used, when it may be shared, and what choices may be available to you.

By using our website, you acknowledge the practices described in this policy, subject to applicable law.

2. Information We Collect

We may collect the following categories of information when you browse our website or place an order.

A. Personal Information

This may include:

• Full name.

• Mobile number.

• Email address.

• Billing and shipping address.

• Order details and purchase history.

• Information you provide when contacting customer support.

B. Payment Information

Payments may be processed through third-party payment service providers. We may receive transaction references, payment status, and other information necessary to verify and manage your order.

Your complete card details, UPI PIN, passwords, or other sensitive payment credentials should not be shared with our customer support team. Payment information is handled according to the applicable payment provider's processes and security practices.

C. Technical Information

When you visit our website, certain technical information may be collected, such as your IP address, browser type, device information, pages visited, and website usage data.

Cookies and similar technologies may be used to support essential website functions, improve performance, and understand how visitors interact with our store.

3. How We Use Your Information

We may use your information to:

• Process and deliver orders.

• Confirm payments and prevent fraudulent transactions.

• Provide order updates and delivery notifications.

• Respond to questions, complaints, and return requests.

• Manage refunds, exchanges, and customer support.

• Improve our website, products, and shopping experience.

• Send promotional messages where permitted by applicable law and your preferences.

• Maintain business records and comply with legal obligations.

4. Cookies and Similar Technologies

Our website may use cookies to remember shopping cart items, maintain sessions, improve website functionality, and understand visitor behaviour.

You may manage cookies through your browser settings. Disabling certain cookies may affect shopping cart functionality or other website features.

Where required by law, we will obtain appropriate consent for non-essential cookies or similar technologies.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Payment gateways and payment processors.

• Courier and logistics partners.

• Website hosting and technical service providers.

• Customer support and communication platforms.

• Analytics and marketing service providers, where applicable.

• Legal, regulatory, or law enforcement authorities when legally required.

Service providers should receive only the information reasonably necessary for their assigned purpose, subject to applicable arrangements and law.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We encourage customers to protect their email accounts, devices, and payment credentials.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and tax records, resolve disputes, and comply with legal obligations.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may exercise other rights available to you under relevant data protection laws.

You may also request assistance with promotional communication preferences.

Some information may need to be retained where required by law or necessary to establish, exercise, or defend legal claims.

To make a privacy-related request, please contact us using the details below.

9. Third-Party Links and Services

Our website may contain links to third-party websites or use external services. Their privacy practices are governed by their own policies.

We recommend reviewing the relevant privacy policy before sharing personal information with an external service.

10. Children's Privacy

Our website is intended for customers who are legally capable of making purchases. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information improperly, please contact us so that we can review the matter.

11. Marketing Communications

We may send promotional communications where permitted by law and based on the required consent or other applicable legal basis.

You may opt out of promotional emails or messages using the available unsubscribe option or by contacting customer support. Transactional communications relating to an existing order may still be sent where necessary.

12. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our business, technology, or legal requirements. Updates will be published on this page with a revised effective date.

13. Contact Us

For privacy questions, data-related requests, or complaints, contact:

Azhagan Shirts

Address: 15, Subramaniyapuram, 2nd Main Road, Madurai – 625 011, Tamil Nadu, India

Phone: +91 95003 33435

Email: azhaganshirtssocialmedia@gmail.com

Website: https://azhaganshirts.com/